Few businesses need all of this. The first conversation is about where yours is going, and which of these will get it there.
The office
Suite GF12, Crafton House
Rosebery Business Park
Mentmore Way, Poringland
Norwich NR14 7XP
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New propositions, websites, systems and AI, chosen for what they add to the business and built to be used.
Innovation is worth the effort when it changes something you can measure. We start with where the business is going, find the opportunities worth pursuing and build the ones that earn their place.
Everything we build is handed over with training and documentation, so it is still in use long after launch. Innovation can be engaged on its own, or alongside Growth when a plan names it as a priority.
Each can be engaged on its own, and none needs a Growth engagement first. Most clients start where the need is most pressing.
Finding, shaping and launching what drives the next phase of growth.
A flexible innovation capability for wherever you are with an idea. We identify the opportunities worth pursuing, develop them into concepts and propositions, then build the business case and take the strongest to market.
It works on its own or alongside Growth. A growth plan may name innovation as a priority, and what we find here often shapes the wider plan in return.
A website built to win the enquiries the business needs.
We start with what the site has to do: who it is for and what you need visitors to do next. The structure is agreed before design begins, and you review the designs before anything is built.
Every site is built for speed, search and accessibility, tested on every device and handed over with training, in person wherever possible.
What your buyers think, in their own words, before money is spent.
Decisions about new services, prices and markets are better made with evidence. We speak to your clients and to the ones you lost, survey the wider market and study the competition, then report what we found and what we would do about it.
Knowing whether a new service will sell before you build it.
A new service, product or business line is tested before it is launched. We shape the proposition, set the price and packaging, test demand with real buyers and check whether the numbers work, then recommend whether to proceed, change course or stop.
Every enquiry recorded, followed up and reported on.
We set up HubSpot around how your business sells: the stages a client moves through, who owns each one and what happens next. Your existing records move across, your website and campaigns feed into it, and the follow-up that used to rely on memory happens on time.
The repetitive work handled, so your people can focus on clients.
We find where the hours go each week, from sorting enquiries and writing first drafts to building reports, and automate the work that does not need judgement. Your team checks and approves what matters, and we agree in writing which tools see which data before anything is connected.
“Innovation distinguishes between a leader and a follower.”
Three stages. Start at whichever one fits where you are.
Tell us where you’re goingWhere should we innovate?
We look at your buyers, your market, your competitors and the needs nobody is meeting yet, then rank the opportunities with the most potential.
Start here if you need to know where the next opportunity is.
What could we create?
Structured workshops with your team turn the strongest opportunities into concepts and propositions, refined until a few are worth taking forward.
Start here if you have an opportunity and need to know what to do with it.
How do we make it happen?
A business case, a pilot, a development plan and a route to market, then the launch itself, measured and improved as it scales.
Start here if you have an idea and need it developed and taken to market.
“Alex and his team have worked brilliantly with us over the past year to improve IT, website, socials and marketing.”
No. Innovation can be engaged on its own. Where a growth plan names innovation as a priority the two connect, and what we find here often shapes the wider plan.
With Implement. We test the business case, plan a pilot and build the route to market. If the idea needs more work first, we’ll say so.
Most business websites take six to eight weeks from the first meeting to launch, with a fixed quote and a timeline agreed before work begins. After launch, the site moves to a monthly care plan for hosting, maintenance and updates.
You do. The domain, the accounts, the content and the data are in your name. We make sure everything is connected and working.
HubSpot. We set it up around how your business sells, move your existing records across and train your team to use it.
That is not the aim. We automate the repetitive work so your people spend more of their time on clients and on the decisions that need judgement.
Every engagement has a defined scope and a stated fee, agreed in writing before any work begins. Tell us where you’re going and we’ll tell you what it would involve.
Tell us where you’re going. We’ll tell you, candidly, whether we’re the right agency to take you there.
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