Pollard Media home
Growth
Innovation
Digital
Content

Few businesses need all of this. The first conversation is about where yours is going, and which of these will get it there.

Tell us where you’re goingCall 01603 369929
Our StoryOne laptop in 2019, and how it became the whole marketing function.Read the storyOur TeamThe people who plan and run the work, by name, and what each of them has on repeat.Meet the teamOur MissionA measurable difference to every business we act for, and the two rules we keep.Read the missionOur WorkBrands, websites and campaigns for real clients, and what each one changed.See the work

The office

Suite GF12, Crafton House
Rosebery Business Park
Mentmore Way, Poringland
Norwich NR14 7XP

///flaunting.magic.absent01603 369929hello@pollard-media.co.uk

A marketing agency for Suffolk businesses.

Pollard Media runs the full marketing function for businesses across Suffolk from a studio just south of Norwich: strategy, innovation, digital and content, run to one plan and reported monthly in enquiries.

Tell us where you’re goingWhat’s included

Suffolk businesses get the same team, the same written plan and the same monthly Content Visits as clients down the road from the studio. Lowestoft, Ipswich and Bury St Edmunds are all within about an hour’s drive.

Pollard Media was founded in Norwich in 2019 and works with businesses across Norfolk, Suffolk and the rest of the UK.

Tell us where you’re goingCall 01603 369929

One team, wherever you are in Suffolk.

Each month starts with a written plan agreed with you in person, at your premises or at our studio. Content Visits put the team on site for half a day each month, so the photography and video show your people, your premises and your work.

You see the plan before the month begins and the report after it ends. Anything that is not moving you towards your commercial target is stopped, and the time goes to what is.

Each month

  • Run against your commercial target
  • Planned with you in person
  • Content filmed on your premises
  • One report to the managing director

What we run for Suffolk businesses.

Every service Pollard Media offers, run against your commercial target as one plan. The plan sets out which parts you need now, and which can wait.

  • Marketing strategy

    A written plan with your commercial target on page one, the channels that will reach it and what each month will cost.

  • Outsourced marketing

    The whole marketing function run by one team with a named lead, in place of a single in-house hire.

  • Fractional CMO

    Senior marketing leadership at board level, for the decisions that set the direction for everything else.

  • Branding and positioning

    What you stand for, how you say it and how it looks, so buyers choose you for more than the price.

  • Websites

    Webflow, Shopify and Wix Studio websites built to be found, kept up to date and connected to your CRM.

  • CRM and AI

    A CRM set up and kept in order, with AI and automation taking repetitive work off your team.

  • Google Ads and paid social

    Google, Microsoft, Meta, LinkedIn and TikTok campaigns run to agreed targets, with spend moved to wherever the enquiries come from.

  • SEO and local search

    Search and Google Business Profile work so you are found in Ipswich, across Suffolk and in AI search.

  • Content Visits

    Photography, video, social clips and drone footage from a half day on site each month, edited and ready to publish.

  • Social media

    Your channels planned, written and run to the same plan, with content from our visits or your own.

  • Tracking and reporting

    Calls, forms and enquiries traced to the channel they came from, so every part of the budget is judged on what it brings in.

Across Suffolk, from Ipswich to the coast.

The studio is at Rosebery Business Park in Poringland, just south of Norwich. The team travels across Suffolk for planning meetings and Content Visits.

  • IpswichThe town centre, the Waterfront, Ransomes Europark and the business parks along the A14.
  • Bury St Edmunds and West SuffolkBury St Edmunds, Newmarket, Haverhill, Mildenhall and the towns along the A14 and the A11.
  • Lowestoft and the Waveney valleyLowestoft, Beccles, Bungay, Halesworth and the north Suffolk coast.
  • Mid SuffolkStowmarket, Needham Market, Eye, Debenham and the villages in between.
  • The Suffolk coastFelixstowe, Woodbridge, Aldeburgh, Saxmundham and Southwold.

The first quarter.

How a business is taken on, and how the work runs once it is.

Tell us where you’re going

  1. Review.

    Weeks one to three.

    We spend time at your business, review the marketing already in place and the numbers behind it, then write the plan around your commercial target.

    You receive the plan, with your commercial objectives on page one and a name against every part of it.

  2. Handover.

    Weeks four to six.

    Ad accounts, listings, tools and suppliers move across in order of what matters most, so nothing stops while the rest follows.

    Every account stays in your name.

  3. Run.

    Month two onwards.

    Each month’s work is planned around what is happening in your business, done by the specialists in each discipline and reviewed with your named lead.

    The monthly report goes to the managing director.

  4. Adjust.

    Each quarter.

    The plan is reviewed against your commercial target. Work that is moving you towards it gets more time, and work that is not is stopped.

    The scope and fee change only when you agree it in writing.

Marketing you can hold to account.

Every client works to the same written standards, wherever they are based. These are Pollard Media’s.

  • Reported in enquiries, not clicks
    Enquiries, sales and cost per client won, in a monthly report that lands by working day 10 and is talked through in a 45-minute review.
  • You approve the work
    Ads, posts and budgets come to you for approval, with a record of who approved what and when. If you are tied up, you choose whether we hold or go ahead.
  • Urgent changes first
    If a price, offer or claim needs to change anywhere we manage, call us. Urgent changes get a response within 2 hours in working hours.
  • Every message answered
    Every message acknowledged within 1 working day, and a second person briefed on your account so nothing waits on holidays.
  • Your accounts, your data
    Ad accounts, analytics, Google Business Profiles and the website stay in your name. If you ever move on, all of it stays with you.
  • Scope and fee in writing
    Agreed before any work begins, and changed only when you agree it in writing.

Alex and his team are the best I have ever worked with and are the only company who is as attentive as we are for success, customer satisfaction and providing outstanding results always.

David Groom
Managing Director, Elec-Tech Electrical Services Ltd

I worked closely with Alex who handled our company re-brand identity and website build. Delighted with the result and look forward to working with Pollard Media as we continue to grow our business audience.

Nathan Rowe
Subteno

Work across East Anglia.

All our work

Questions from Suffolk businesses.

Do you work with businesses in Suffolk?

Yes. Pollard Media works with businesses across Suffolk from its studio just south of Norwich, about an hour’s drive from Ipswich and Bury St Edmunds and less from Lowestoft.

Do you meet clients in person?

Yes. Plans are agreed in person, at your premises or at our studio, and Content Visits put the team on site for half a day each month. Reviews can be held in person or by video, whichever suits you.

Which parts of Suffolk do you cover?

All of it, from Ipswich and the Suffolk coast to Bury St Edmunds and West Suffolk, Mid Suffolk, and Lowestoft and the Waveney valley.

Where is Pollard Media based?

At Suite GF12, Crafton House, Rosebery Business Park, Poringland, Norwich NR14 7XP. Pollard Media was founded in Norwich in 2019.

What does one business per sector in each area mean?

Pollard Media acts for one business per sector in each area. Once we act for you, we will not take on your direct competitor nearby. We agree what that means for your business before the work begins, and write it down. It covers all ongoing marketing work; website builds are the one exception.

Which services can you run?

Strategy and branding, websites, CRM and AI, Google Ads and paid social, SEO, social media, content and PR. They can run together as one plan or as individual services.

Can you film and photograph at our premises?

Yes. Content Visits are a half day on site each month, producing photography, short-form video, social clips and drone footage. We also cover events and trade shows.

Do we keep our accounts and data?

Yes. Ad accounts, analytics, Google Business Profiles, the website and every file are held in your name, and we are given access to run them. If you ever move on, all of it stays with you.

How is it priced?

Every engagement has a defined scope and a stated fee, agreed in writing before any work begins. Tell us where you’re going and we’ll tell you what it would involve.

Services across Suffolk.

Norwich and Norfolk

Ready to talk about your next stage of growth?

Tell us where you’re going. We’ll tell you, candidly, whether we’re the right agency to take you there.

Prefer to speak to someone? 01603 369929

Tell us where you’re going

Step 1 of 3

What would you like to move forward?

Choose as many as apply.

What is the business’s annual turnover?

It helps us tell you quickly whether we’re the right agency.

Where should we reply?

We use these details only to reply to you. See our privacy policy.

Thank you. Your enquiry has reached us.

We’ll reply in writing, during business hours.

Something went wrong sending your enquiry. Please call 01603 369929 or email hello@pollard-media.co.uk.